Returns & Exchanges
Due to the perishable nature of our products, we offer a 14-day return window for unopened and non-perishable items to ensure the highest quality standards. If your order arrives damaged or incorrect, please contact our support team immediately for a full replacement or refund.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and provide a reason for the request.
Pack Securely
Ensure the products are in their original, unopened packaging and place them in a sturdy shipping box with the provided return authorization slip.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location to be sent back to our quality control facility.
Receive Refund
Once our team inspects the returned goods, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing